Update your device to the latest version of iOS or iPadOS.Go to Settings > General > Date & Time and turn on Set Automatically.Make sure you have the correct phone number or email address listed.If you can't see the FaceTime setting, make sure Camera and FaceTime aren't turned off in Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.Find out what to do if you can't activate FaceTime. If you see 'Waiting for Activation', turn FaceTime off and then on again.Go to Settings > FaceTime and make sure FaceTime is turned on.If you're using an iPad, you may see Settings > Mobile Data. Go to Settings and tap Mobile Data (or Cellular), then turn on FaceTime. If you're trying to use FaceTime over Mobile, make sure Use Mobile Data (or Use Cellular Data) is turned on for FaceTime.At the top, hit Add Name and give it a name for your own convenience.

Make sure your device has a Wi-Fi connection to the internet or a mobile data connection.įind out more if you're using router, firewall or security software that restricts internet access. Open the FaceTime app on the iPhone or iPad.

There are a few ways to make a FaceTime call: In the FaceTime app, tap New FaceTime and type the person's phone number or email address. Make a FaceTime call To make a FaceTime call, you need the person's phone number or registered email address. If it’s green, try the following troubleshooting methods. Just visit the Apple System Status portal and see if the FaceTime service status indicator is green or not. If none of the above reasons apply to you and you still can't make or receive FaceTime calls, follow these steps: Tap FaceTime, then tap Use your Apple ID for FaceTime. Check FaceTime Service Status The most common cause for the can’t sign in to FaceTime on Mac is FaceTime services are down at the moment.

Facetime login not working mac